The opportunity
As a ReCONNECT Advisor, you’ll make a positive contribution to people’s lives by supporting workers and their families affected by work injury. Advisors are committed to early engagement of injured workers to support the self-identification of non-compensable issues, recognising varying levels of capability and self-empowerment, and tailoring case management to support the client achieve their goals and enable a focus on recovery and return to work. You’ll manage allocated cases, connecting with injured workers to assess their needs and recommend free or low-cost services and resources to help them focus on their recovery and returning to work. You’ll be part of a close-knit team that values collaboration, prioritises mental fitness and wellbeing, celebrates feedback and offers opportunities for growth and development.
The position
In this role you will collaborate with injured workers to support them in navigating towards appropriate services, reducing non-compensable barriers to returning to work. You will contribute to team meetings to understand priorities, maintain accurate records and utilise your interviewing skills through phone calls, online platforms, or in-person meetings to quickly build rapport. You will actively participate in the development, implementation and review of service guidelines, protocols, and activities, ensuring a commitment to delivering a high-quality service with a focus on early engagement. This role encourages creative thinking and exploration of new avenues while promoting a culture of positive well-being.
This role will be a full-time ongoing position.
About you
You’ll have a strong holistic understanding of South Australia’s psycho-social supports available in the community, including those offered by government agencies, non-for-profit organisations and allied health sectors. You are passionate about inclusion and the opportunity to work with diverse populations, including those facing mental health and financial challenges. This role is well-suited for someone with experience in case management, support work, aged/disability services, financial wellbeing, or community connection.
Special requirements/Conditions
- Current driver’s licence is essential as you will need to travel to meet with clients
- National Police Check
- Vulnerable person-related employment check
Further information
Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values which are critical to our success: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.
ReCONNECT Advisor - Final PD - Regulation - October 2024.docx
The total remuneration package for this position is starting from $101,481 (exclusive of superannuation). The final offer will be commensurate with the successful candidate’s qualifications, skills and experiences.
How to apply
Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume addressed to Samantha Forsyth, Team Leader ReCONNECT by 5:00pm 22 August 2025. If you would like to discuss the position further, Samantha can be contacted on 0475670734.
Please note shortlisting and interviewing for this role will commence immediately so we strongly encourage all candidates to put forward your applications as soon as possible. The role may close early if a preferred candidate is identified.
Previous applicants need not reapply.
Inclusion and acceptance
ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.
Still not sure?
We are proud to be recognised as an Endorsed Employer for All Women by WORK180. Research indicates that up to 60% of women and underrepresented groups may hesitate to proceed, even after completing a draft application. We firmly believe that diversity enhances the strength of every team, so even if you don’t tick all the boxes, we still want to hear from you.
